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Webinars & Podcasts  |  October 13, 2020

Musings with Marc & Mary: Net Promoter Score (NPS)

Marc Zamsky, CEO at Cimplifi and Mary Mack, CEO and Chief Legal Technologist at EDRM muse about client satisfaction, Net Promoter Score (NPS), and why it matters.

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Complifi

New Legal Operations Report!

A report on the increasingly strategic role and opportunities ahead for legal operations leaders.

Cimplifi engaged Ari Kaplan Advisors to conduct a series of in-depth interviews with legal operations leaders to understand how their roles and their departments are transforming, the key elements for success, and what they see for the future of legal operations.

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