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Webinars & Podcasts  |  October 13, 2020

Musings with Marc & Mary: Net Promoter Score (NPS)

Marc Zamsky, CEO at Cimplifi and Mary Mack, CEO and Chief Legal Technologist at EDRM muse about client satisfaction, Net Promoter Score (NPS), and why it matters.

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Coming Soon: An Inside Look at the Use of AI in CLM

Reserve your copy of our latest legal operations report today!

As a follow-up to the Cimplifi 2022 report, Modern Legal Operations: At the Convergence of Law and Business, Cimplifi engaged Ari Kaplan Advisors to interview 50 corporate legal operations leaders for a new report that offers practical guidance for legal operations leaders on the current and future state of affairs of CLM and AI, including how corporate law departments are incorporating AI into their CLM implementations, their concerns with selection and implementation, and where the market for these tools is headed.

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