NEW YORK – May 13, 2021 — Compliance, an integrated eDiscovery services and contract analytics provider, today announced that it has achieved RelativityOne Gold Partner status, recognizing extensive experience with RelativityOne. The partner program recognizes excellence in RelativityOne partners that have prioritized and excelled at development and training and offer an unparalleled level of RelativityOne expertise.
Compliance has invested in a robust suite of tools with a singular focus to simplify and streamline eDiscovery. Compliance offers over a dozen custom applications and proprietary Compliance Innovations (CI), including two Relativity integrations that helped cement Compliance as a RelativityOne Gold Partner.
“We couldn’t be happier to reach this next milestone in our nine-year partnership with Relativity,” said Marc Zamsky, CEO of Compliance. “Our team has worked tirelessly over the past year developing disruptive ideas in the eDiscovery industry, including CI Admin and CI Migrate, our two finalist applications for ‘Best Innovation from a Solution Provider’ at the Relativity Fest Innovation Awards last year.”
CI Migrate is an automation tool that allows users to migrate workspaces from a Relativity server to RelativityOne in a single click, and CI Admin is an administrative gateway to the entire Relativity ecosystem. Through a single app that sits outside the Relativity instance, CI Admin allows your administrative team to create and manage user credentials, set Okta permissions and other login restrictions, and more.
After nine successful years in partnership with Relativity, Compliance was the first partner to pilot the Relativity partner Net Promoter Score survey, the global standard for gauging client loyalty and satisfaction. The score is based on a single question: “How likely are you to recommend Compliance to a colleague/peer on a scale from 0 to 10?” Based on global NPS standards, a score above 50 is considered “Excellent”; 70 or above is “World Class.” The legal industry currently has an NPS of 26; IT Services has an NPS of 24, and SaaS a 30. Compliance score of 59 puts it in the “Excellent” category, which only a select group of customer-centric companies have achieved.
“RelativityOne Gold Partners must demonstrate a commitment to innovation and the highest standards of client satisfaction,” said James Zinn, director of commercial partnerships at Relativity. “Compliance has proven to be an exceptional leader in their knowledge of RelativityOne and their commitment to training and investing in technology integrations that support and simplify eDiscovery.”
Compliance is an ISO 27001 certified eDiscovery and contract analytics provider and innovator of DaaS (Discovery-as-a-Service), a powerful toolkit of the most advanced eDiscovery and contract lifecycle management software, analytics, and data security available. Through a combination of cutting-edge technology, state-of-the-art development, and secure, certified data centers, Compliance supports corporate legal departments, law firms, and public entities in managing critical and complex legal matters with control, innovation, and ease. Compliance is a System One division. Discover Compliance: http://www.cimplifi.com.
Relativity makes software to help users organize data, discover the truth and act on it. Its SaaS platform RelativityOne manages large volumes of data and quickly identifies key issues during litigation and internal investigations. The AI-powered communication surveillance platform, Relativity Trace, proactively detects regulatory misconduct like insider trading, collusion, and other non-compliant behavior. Relativity has more than 300,000 annual users in 49 countries serving thousands of organizations globally, primarily in legal, financial services, and government sectors, including the U.S. Department of Justice and 198 of the Am Law 200. Relativity has been named one of Chicago’s Top Workplaces by the Chicago Tribune for 10 consecutive years. Please contact Relativity at [email protected] or visit http://www.relativity.com for more information.
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